Telephone Support and the World Wide Web

Frontline Systems offers telephone technical support for the Solver on a fee basis, and also maintains an extensive World Wide Web support site which you can access free of charge. Most questions can be answered from this Helpfile or by consulting our Web site -- both are based on our telephone support experience. We encourage you to use our free resources first!

To learn about Solver licensing and telephone technical support, click on the Help button in the Solver Parameters, Solver Options or Solver Results dialog. You will see a dialog box which reports the status of your Solver license: If you are using the trial version, this dialog shows how many problem solution attempts (clicks of the Solve button) remain before the trial license expires. If you have purchased a permanent license, it shows your user name and registration serial number. To purchase a permanent license now, click the Register button. Also included in this dialog is telephone support and Web site information. Click the Help button in this dialog to reach the Solver Helpfile.

If you have access to the World Wide Web via the Internet, you will find a wealth of current information about the Solver -- over 65 pages at this writing -- at Frontline Systems' Web site, http://www.frontsys.com. Since this site is frequently updated, it is well worth while to check it periodically for the latest news about the standard and enhanced Solvers. The World Wide Web is currently our best way of delivering technical support assistance for both our standard and our enhanced Solvers. If you can't find the answer you need, you can send email to Frontline Systems directly from your Web browser with a single mouse click (or, if you're using a separate email system, send it to info@frontsys.com).

To reach Frontline Systems by phone, fax, or postal mail, please use:

Frontline Systems, Inc.
P.O. Box 4288
Incline Village, NV 89450, USA
Tel (702) 831-0300
Fax (702) 831-0314